DoorDash needs to change its protocols, practices, and policies. It is currently operating as a dangerous criminal.

DoorDash steals. DoorDash has been continually proven to be an incorrigible thief in courts of law across the entire United States.

DoorDash refuses to stop its thieving behavior and continuously invents new fraudulent techniques each time it’s previous ones are exposed.

DoorDash endangers minors. DoorDash knowingly enlists minors to join and utilize their services, putting children in harm’s way with potential face-to-face encounters with Dashers. DoorDash collects data and photographs of young children without knowledge or consent of a child, parent, or guardian.

DoorDash facilitates danger by dispatching it to consumer’s doorsteps.

DoorDash’s Dasher background check is woefully inadequate.

DoorDash refuses to implement available technology and safety practices to protect consumers. By randomly deploying smoke-and-mirror tactics and techniques that appear to address their myriad of issues, they consistently manage to never do enough to affect consumer safety.

DoorDash needs to demonstrate a proper measure of customer care in their vetting process with regards to independent contractors.

It should be incumbent upon DoorDash to require every single Dasher to have a valid General Liability Insurance policy, andproof of such (Policy Number) should be plainly visible to consumers when Dasher info is displayed to the customer.

By neglecting to establish a superior investigative department, DoorDash renders itself unable to provide responsive and effective servicing and subsequent action to consumer complaints.

DoorDash is the most popular food delivery app in the United States.

The company claims a 67% market share in the US and operates in over 30 countries.

Today, the food delivery platform has more than 37 million monthly active consumers and processed $20 billion in gross order value in Q3 2024.

DoorDash completed 1.9 billion orders in the first nine months of 2024.

The food delivery brand processed $20 billion in gross order value in Q3 2024.

DoorDash brought in $8.64 billion in revenue in 2023 – a 31.3% year-over-year increase.

There are 7 million active couriers delivering orders for DoorDash from more than 550,000 merchants.

More than 37 million consumers place orders on DoorDash marketplaces each month.

DoorDash had more than 37 million monthly active users placing at least one order in December 2023. That’s up from 32 million in December 2022.

DoorDash offers a paid subscription service (DashPass) which offers free deliveries on eligible orders.

According to company data, DoorDash hit 18 million DashPass subscribers in Q3 2024.

According to an EMARKETER survey, 12% of US adults are DashPass members as of June 2024, that’s more than similar subscription services offered by Uber (7%) or Instacart (9%).

DoorDash has over 550,000 merchants. According to the company, 100,000 new merchants joined marketplaces owned by DoorDash in 2023 alone.

DoorDash had more than 7 million delivery couriers (Dashers) in 2023. Total annual earnings reached over $15 billion in 2023.

DoorDash processed 643 million orders in the third quarter of 2024. And a total of 2 billion 161 million in 2023.

DoorDash generated $8.64 billion in revenue in 2023. And brought in $7.85 billion in the first nine months of 2024.

DoorDash’s operating expenses include sales and marketing, research and development, and general and administrative. These expenses reached $4.11 billion in 2023 – a 12.47% year-over-year increase.

DoorDash’s operating expenses totaled $1.09 billion in the third quarter of 2024.

The delivery brand reported spending $1.88 billion on sales and marketing in 2023, accounting for a 45.74% share of operating expenses. Annual DoorDash sales and marketing expenses in 2023 increased by 11.53% over the previous year.

Research and development accounted for $1 billion of DoorDash expenses in 2023 and a further $289 million in Q3 2024.

DoorDash had 19,300 employees worldwide in December 2023. That’s an increase from 16,800 employees in December 2022